PM Governance Combined with Agile Tools Improves Delivery and Quality of Financial Services Programs

Changing state and federal regulatory compliance challenges caused this company to reinvent its custom-built storefront and home office systems. The IT and PMO teams were geared more for operational maintenance rather than for the complexities of developing new systems. This resulted in an overwhelming workload and schedule overrun measured in years. A years-overdue project was brought to Operational Pilot, saving millions in development time.

Claims Management Company Successfully Completes Massive M&A Initiative Using Best-Practice Project and Program Management

The company grew dramatically by successfully integrating more than 10,000 new customers, opening two additional call centers, and doubling the number of claims serviced — while meeting program deadlines, contractual obligations, and increasing revenues by over 30%.

Improvements in Project and Portfolio Management Yield Immediate Returns

Dramatic increases in project execution capabilities and productivity resulted in $900,000 of operational cost avoidance during the current budget year.